Privacy Policy

The Gadelius Group ("the Group"), as a business operator handling personal information, will comply with all laws and regulations related to the protection of personal information, and will always handle the personal information provided by its customers with the greatest care.

1.What is personal information?

Personal data is all information that can be directly or indirectly linked to a person who is alive. Typical personal data is social security number, name, address, phone number, email address etc. Also, an online identifier or one or more combined factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person can be personal information.

This privacy notice applies to the personal information we obtain through our normal business activities, both online and offline e.g. collection in connection with sales and marketing, partner and supplier engagement.

2.Goals of the use of personal information

The Group will use personal information only for the purposes listed below. In addition, when the Group collects personal information from customers, we will specify the purpose of its use in advance and ask for the customer's consent:

Customer information will be used:

Process your orders, deliver goods and services, and process payments;
To respond to customer inquiries;
To provide information on, and suggestions regarding, services and products;
To provide, confirm and give guidance on the services ordered by the customer;
To provide information on events, campaigns, etc.
To send notices and informational magazines by email;
To send direct mail and other communication;
To send and analyze customer questionnaires;
To provide business communication regarding services being provided;
For any other occasion when it is necessary to contact the customer.

Retention:

We will retain your personal information as long as we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law.

3.Recipients of personal data

The Group sometimes share data, such as personal information, with various recipients in order to provide the services mentioned above under "Goals of the use of personal information". We never share your information to anyone else without your approval. Potential recipients of your information are:

Within our company: business functions which require access to your data in order to perform our contractual and legal obligations (e.g. sales, accounting, operations, legal matters) or for the purpose of our legitimate interests (e.g. marketing, campaigns).

Third parties: The Group may use third parties to provide or perform services and functions on our behalf. We may make personal information available to those third parties to perform these services and functions. Any processing of that personal information will be on our instructions and compatible with the original purposes.

As required by law: The Group may also make personal information available to public or judicial authorities, law enforcement personnel and agencies if required of us by law, including to meet national security or law enforcement requirements, and including agencies and courts in the countries where we operate. Where permitted by law, we may also disclose personal information to third parties (including legal counsel) when necessary for the establishment, exercise or defense of legal claims, or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.

Mergers and acquisitions: personal information may be transferred to a party acquiring all or part of the equity or assets of our company or its business operations in the event of a sale, merger, liquidation, dissolution or other.

4.Disclosure and provision of information to third parties

The personal information provided by customers will not be disclosed or provided to third parties, except in the following cases:

When there is the consent of the customer;
When information is disclosed or provided without identifying the individual, such as for statistical data;
When the request for disclosure or provision is made based on legal requirements;
When the information is necessary for the protection of human life, physical safety or property, but obtaining consent is difficult;
When it is necessary to cooperate in carrying out the official duties of national, regional or local authorities, and where gaining the consent of the individual risks interfering in the execution of these affairs;
When the provision is to an individual as covered in Section 5 below.

The Group website contains links to the websites of other companies. Our privacy policy applies only to our website; we take no responsibility for the use of personal information by these linked sites. When clicking on a link on the Group website, be sure to check the privacy policy of the outside organization.

5.Privacy policies of other websites

The Groups website contains links to the websites of other companies. Our privacy policy applies only to our website; we take no responsibility for the use of personal information by these linked sites. When clicking on a link on the Groups website, be sure to check the privacy policy of the outside organization.

6.Your rights

The personal information provided by customers will not be disclosed or provided to third parties, except in the following cases:

You have the right to obtain without constraint at reasonable intervals and without excessive delay or expense a copy of all data relating to you that are processed.
You have the right to obtain the rectification or update of inaccurate or out-of-date personal information.
You have the right to erasure of personal data.
You have the right to object, relating to your particular situation, to the processing of your personal data, unless that processing is required by law. Where the objection is justified, the processing must cease. · You may have the right to request data portability. Data portability is the provision of your personal information in a structured, commonly used and machine-readable form so that it may be transferred to another company easily. The right to data portability is subject to restrictions i.e. data portability does not apply to paper records and must not prejudice the rights of others or sensitive company information.
You have the right not to be subject to decisions based solely on automated decision making if those decisions produce legal effect or significantly affect you.
You have the right to withdraw any consent previously granted for a specific purpose, if consent is the legal basis for the processing of your personal information.

We respect these rights and have processes in place to recognize and respond to individuals wishing to exercise these rights. You may request to exercise any of these rights through below email or physical mail. The Group may request the requester to present the documents necessary for such confirmation in order to confirm that the requester is the customer concerned with the personal information subject to the request.

7.Suspension of use, etc.

If you wish to request the suspension of use, deletion, or suspension of provision to a third party of personal information received from you, please make a request, and send it to the address listed below with a copy of your identity verification documents.

About identity verification documents

When making various requests, the Company may request the presentation of documents necessary for confirmation in order to confirm that the person making the request is the customer himself / herself or his or her legitimate agent pertaining to the personal information that is the subject of the request.

Driver's license: Must be within the validity period and contain a copy of the side with your current address.
National identification card: A national identity document is an identity card which includes a photo of the person that may be used to prove a person's identity.
Passport: Must be within the validity period and contain a photo and personal security or identification number.

8.Our use of cookies

The Groups websites use cookies to collect information. We use cookies to improve the user experience by helping you to move efficiently between pages, and remembering your preferences. You can read more about our Cookie Policy here.

9.Privacy concerns and how to contact us

If you are concerned about an alleged breach of privacy law or any other regulation by us, you can contact us (by using the email-address specified below).

A Privacy Officer will be made available to investigate your complaint and give you information about how it will be handled. If we do not address any of your requests or fail to provide you with a valid reason why we are unable to do so, you have the right to contact supervisory authority to make a complaint.

Gadelius Holding Ltd.
Email: information[a]gadelius.com

Changes to private policy
The Group reserve the right to change, modify and update its privacy policy at any time. Please check periodically this page to ensure that you have reviewed the most current notice. This privacy policy was last updated on April 5th, 2023.